The General Business Terms and Conditions are used to define the following procedures: order, delivery, payment and complaints for products offered on the website https://umamimediteraneo.com
Seller:
Eno galerija d.o.o.
Nikole Pavića 36
HR – 10000 Zagreb
CIN: 50296040328
Commercial Court in Zagreb: 080552279
Phone: +385 (0)99 4668305
E-mail: info@umamimediteraneo.com
buyer is any adult who is a visitor/user of this site and who completes an electronic order, sends it to the seller and makes a payment on delivery (upon delivery of the order).
The General Terms and Conditions apply to users/buyers. User/buyer is any adult who accepts the general business terms and conditions. Eno galerija d.o.o. reserves the right to change the general business terms and conditions as well as the use of these pages at any time. It is deemed that by accessing the website, the user is familiar with the current rules and conditions of their use, and when ordering, they confirm them as a buyer.
The user can use this site for private use without any fees for use. The pages contain material owned by Eno Galerija d.o.o., which refers to (but is not limited to) the design, layout and graphics.
Eno galerija d.o.o. fully disclaims all liability which may in any way arise from or is in any way related to the use of this web site, for any actions of users/buyers through the use or abuse of the contents of this web site, and for any damages that may be suffered by the user/buyer or any third party in connection with the use or abuse of the contents of this web site.
Eno galerija d.o.o. is not responsible for any content that a user may post on this website and reserves the right to change, adapt, modify or delete content that it deems inappropriate.
Eno galerija d.o.o. strives to keep product information accurate and up to date, but cannot be held responsible for possible errors or omissions in the content on these Internet pages and the accuracy of the published information, i.e. it is not responsible for the occasional complete or partial non-functioning of websites /web shops or their individual parts. The photos and displays on this site do not have to match the products that are actually available. Some photos may be generic for a particular product type.
Eno galerija d.o.o. fully disclaims any liability for any content that a visitor/user may post on the website and at the same time reserves the right to change, adapt, modify, delete or remove any content that it deems inappropriate.
ORDER
Each user can order a product or products through the electronic order form from the offer displayed on the website https://umamimediteraneo.com. A buyer is any user who orders at least one product electronically, fills in the required data and sends an order.
The minimum order amount is 15 EUR.
It is the responsibility of the buyer to provide correct basic information for the delivery of the order. Eno galerija d.o.o. collects only those basic customer data that are necessary to fulfil the obligation to deliver the ordered products. All collected customer data is strictly kept and is only available to people who need it to get the job done. Employees and individual business partners of Eno Galerija d.o.o. are responsible for respecting the principles of protection of anonymity and privacy of customers, unless the competent state institutions with the required authorization legally request access to the said
data.
Eno galerija d.o.o. undertakes to timely deliver all ordered and paid products that are in stock at the time of ordering. In the event of inability to deliver, Eno galerija d.o.o. will contact the buyer and arrange a new delivery deadline, a replacement product or the cancellation of the ordered product, while other available products will be delivered.
PRICES
All prices are expressed in the Croatian national currency, Euro, including VAT. The goods are ordered electronically, by clicking on a specific product and storing it in the shopping cart of the web shop. The goods are considered ordered at the moment when the buyer selects the products, selects the payments and confirms the order.
Liability for material defects
Eno galerija d.o.o. is responsible for material defects of products.
In the event of a material defect in the product, the provisions of the Civil Obligations Act shall apply to the relations between the consumer and the trader, which specifies in more detail in which cases there are material defects.
In order to be able to eliminate any defects of the purchased products, consumers are obliged to inform the seller of the existence of visible defects within two months from the date when the defect was discovered, or no later than two years from the transfer of risk to the consumer.
If the existence of a material defect is found, the buyer has the right:
- to request the elimination of defects
- to get another product without defects,
- to price reduction,
- to terminate the contract
In doing so, the buyer is obliged to first request the elimination of defects, and the right to price reduction or to terminate the contract exists only if the seller has not complied with their previous request for the elimination of defects.
The repair or replacement of the defective item shall be carried out free of charge, within a reasonable time from the moment the buyer notifies the seller of the defect. The seller shall also bear the costs of taking over the items.
You can send a notice of a material defect by e-mail to info@umamimediteraneo.com
COMMUNICATION CHANNELS
It is the responsibility of the buyer to provide correct information about their valid postal address (for the purpose of delivering the order) and correct e-mail addresses to which e-mail messages are automatically sent to them after the delivery of the shipment (registration confirmation, order confirmation, notice of delivery or cancellation of the shipment, etc.).
Any comments, suggestions or inquiries related to our web shop / online store or your order can be sent using one of the existing communication channels Eno Galerija d.o.o., and the team of the company Eno Galerija d.o.o. will try to respond to your inquiries in the shortest possible time:
Eno galerija d.o.o.
Nikole Pavića 36
HR – 10000 Zagreb
Phone: +385 (0)99 466 8305
E-mail: info@umamimediteraneo.com
The seat of Eno galerija d.o.o. is in Zagreb, Republic of Croatia. Legal disputes that may arise as a result of the use of this website would be within the jurisdiction of the court in Zagreb and would be resolved in accordance with the applicable regulations of the Republic of Croatia. By using this website, the user agrees that any dispute or claim is within the jurisdiction of the court in Zagreb.
In the event of a dispute, the parties shall try to resolve the dispute amicably, and if this is not possible, the court in Zagreb shall have jurisdiction.